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Customer Care
For the purpose of faster and more comfortable administration, we are at the disposition of our customers in an extended and renewed customer service office since autumn 2007.
| Monday: | 8.00 - 20.00 |
| Tuesday: | 8.00 - 16.00 |
| Wednesday: | 8.00 - 16.00 |
| Thursday: | 8.00 - 16.00 |
| Friday: | 8.00 - 11.30 |
The faster and more efficient administration is supported by our telephone customer service called call centre, which can be called 24 hours a day for general information. By choosing the appropriate menu item, our customers can receive information directly by topics.
Button 1: Contact, opening hours
Button 2: Invoicing, connection, watering, conduit break affairs
Button 3: Technical failure declarations
Button 4: Clerk
Our colleagues expect calls on weekdays, on Monday between 8 a.m. and 8 p.m., from Tuesday to Thursday between 8 a.m. and 3.30 p.m. on Friday between 8 a.m. and 13.00.
For safe and unhindered wastewater collection, we are grateful for the declaration of failures, obstructions, etc on public sewers under menu item 3 or directly through the toll free number 80/455-000 that can be called day and night.
Button 2: Invoicing, connection, watering, conduit break affairs
Button 3: Technical failure declarations
Button 4: Clerk
Our colleagues expect calls on weekdays, on Monday between 8 a.m. and 8 p.m., from Tuesday to Thursday between 8 a.m. and 3.30 p.m. on Friday between 8 a.m. and 13.00.
For safe and unhindered wastewater collection, we are grateful for the declaration of failures, obstructions, etc on public sewers under menu item 3 or directly through the toll free number 80/455-000 that can be called day and night.
